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A joined up transport system? March 5, 2006

Posted by Steve in Moans, Whinges and Rants.
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I had a little trip down south this weekend, and travelled on GNER in both directions, having booked with thetrainline.com. Unfortunately there were cockups in both directions:

Southbound, I had a seat reserved for the entire journey. So I was somewhat surprised when someone got on halfway through the journey brandishing a reservation for the same seat. The guard sorted the situation out by finding this guy (who had been very understanding and accepted that there had been a double booking and didn’t try to turf me out of my seat) a seat, which happenned to be in first class, the lucky git.

Northbound, a wonderful mess where I was booked on a seat that didn’t exist. By virtue of it being on a train that didn’t exist. Hmm… the guys at Doncaster sorted me out and got me onto a suitable train which was actually faster than the fictitious one so I had time to get some lunch in Sheffield. A ridiculous route but it did save 60 quid on the fare.

Makes you wonder if one hand knows what the other is doing…

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